Terms & Conditions

Effective Date: October 04, 2026

Welcome to Saint Louis Floors LLC d/b/a St Louis Wood Floors (“Company,” “we,” “our,” or “us”). By accessing or using https://www.stlwoodfloors.com, you agree to comply with and be bound by the following Terms & Conditions.

SERVICES

Saint Louis Floors LLC d/b/a St Louis Wood Floors provides hardwood flooring installation, refinishing, repair, and related flooring services. All services are subject to availability and project approval.

WEBSITE USE

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You may not:

• Attempt to gain unauthorized access to the website or servers

• Use the website for fraudulent purposes

• Submit false or misleading information

ESTIMATES AND PROJECT INFORMATION

Any estimates or pricing provided through the website, forms, phone calls, or consultations are preliminary and subject to change based on project scope, materials, labor, and site conditions.

SMS COMMUNICATIONS

Saint Louis Floors LLC d/b/a St Louis Wood Floors offers optional SMS communications to customers who explicitly consent to receive text messages through our website forms or other documented opt-in methods.

Customer Care and Service-Related Messages

Customers who opt in to customer care SMS communications may receive text messages regarding:

Quote requests and estimate follow-ups

Appointment scheduling and confirmations

Hardwood flooring installation and refinishing service updates

Customer support and project-related communications

Marketing and Promotional Messages

Customers who separately opt in to marketing SMS communications may receive text messages regarding:

Special offers and promotions

Seasonal flooring service offers

Promotional announcements about our services

Consent for customer care messages and marketing messages is collected separately through optional, unchecked checkboxes.

Message Frequency: Message frequency varies depending on your inquiries, appointments, service activity, and communication preferences.

Message and Data Rates: Message and data rates may apply.

Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP to any text message.

Customer Support: For assistance, reply HELP or contact us at [email protected] or 314-271-1444.

Consent: SMS consent is voluntary and is not a condition of purchase or receiving flooring services.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Age Requirement: You must be at least 18 years old to participate in our SMS messaging programs.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.

INTELLECTUAL PROPERTY

All content on this website, including logos, text, graphics, images, and design elements, is the property of Saint Louis Floors LLC d/b/a St Louis Wood Floors unless otherwise stated and may not be copied or reproduced without written permission.

LIMITATION OF LIABILITY

Saint Louis Floors LLC d/b/a St Louis Wood Floors is not liable for any indirect, incidental, or consequential damages arising from the use of this website or services.

THIRD-PARTY SERVICES

We may use third-party providers for scheduling, analytics, marketing, communication, and payment processing. We are not responsible for the policies or practices of third-party providers.

CHANGES TO TERMS

We reserve the right to modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

CONTACT INFORMATION

Saint Louis Floors LLC d/b/a St Louis Wood Floors

St. Louis County, Missouri, USA

Email: [email protected]

Phone: 314-271-1444

Website: https://www.stlwoodfloors.com